FAQ

Frequently Asked Questions

Q: Is MultiVPN free?

A: Yes! Our basic plan is completely free with access to standard servers at up to 10 Mbps. Premium plans unlock faster speeds and additional server locations.

Q: Does MultiVPN log my activity?

A: We do not track or store your browsing activity or DNS queries. For compliance and security (including CERT-In), we retain required connection and security logs (including source IP address and timestamps) for up to 5 years.

Q: How many devices can I use?

A: Free users can connect 1 device at a time. Premium users can connect up to 5 devices simultaneously.

Q: Which protocols are supported?

A: We support OpenVPN (UDP/TCP) and WireGuard protocols for maximum security and performance.

Q: Can I get a refund?

A: Yes, we offer a 7-day money-back guarantee on all premium plans. See our Refund Policy for details.